Books

Bridging Cultural Diversity for Competitive Advantage

Drawing on their extensive experience of working with multicultural and multinational organizations, Lionel and Caroline provide in-depth analysis of the cross-cultural dynamics in these business situations and practical suggestions at both the individual and organization level.

Books

Managing Cultural Diversity in Technical Professions

This book provides clear and tested strategies to improve communication and increase productivity among culturally diverse technical professionals and teams.

Books

Recruiting, Retaining and Promoting Culturally Different Employees

This book provides practical suggestions and tools on how to modify your recruitment and selection process to avoid rejecting culturally different candidates for reasons that are not related to their ability to do the job; and develop and promote culturally diverse employees to ensure your organization capitalize on the new ideas they bring.

Articles

Successful Global Leaders - published by Perspective, official publication of Canadian Employee Relocation Council
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Leading Multicultural Teams - published by HRmatters, official publication of Human Resources Management Association of Manitoba
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Global HR Policies and Programs: Global Alignment and Local Flexibility -published by HR PROFESSIONAL, Human Resources Professional Association of Ontario
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M&A Maximize Employee Retention through Total Rewards Program Design and Communication - published by WORKSPAN, World at Work
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Understanding and adopting culture is key for new English speakers to get a job
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Q&A with Lionel Laroche: Culturally Different Employees
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Conferences

ISAP Conference 2008 - Building Canada's Future: The Role of the Settlement Sector in Ontario. Please scroll down link page to vidw the videos.
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University of Western Ontario Presentation
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Alberta Congress Board Workplace Conference
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Radio Interviews

Radio Canada International - Interview with Caroline on how to integrate immigrant employees into the Canadian work place (Start 29:00 for Part 1; and 27:00 for Part 2)
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Interview with Lionel Laroche
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French TV program on etiquette (Start 13:30 - 16:00)
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Organization and Culture Questionnaire

this is a questionnaire that Dr. Laroche designed to quantify cultural differences and identify culturally driven behaviours in the workplace. It was taken by thousands of professional and management staff. Customized reports can be produced to compare the participant with sample groups such as Canadians, Americans, Japanese or participants from Middle Eastern Countries. Here is an example of a summary of a key cultural dimension and a question in the report.